Prevention of Crisis

First step will be to prevent the crisis and each nodal officer shall visualize and ensure that the preventive actions have been taken well in advance by him to avert any crisis situation. For this purpose, appropriate warning system, patrolling of vulnerable areas will also be intensified during the crisis prone times.

Containing of Crisis

The second step shall be to contain the crisis. This would involve expert advice from the sources within the district and also out of the district, if required. Army help or help from State Level Crisis Management Committee will also be sought, if need be. This step will also involve establishing of control rooms as per requirements.

Rescue Operations

Simultaneously, with the second step, rescue operations will also start. This would include evacuation, if needed, transportation of evacuees etc. Identification of evacuee centers for this purpose should be made well in advance.

Relief, Shelter & Restoration

The main objectives of various preparedness measures are: -

i) Minimizing the loss of human lives.

ii) Minimizing the loss of livestock.

iii) Minimizing the loss to property and infrastructure.

iv) Minimizing ill effects on the health of affected population.

v) Bringing the human activities in the locality to normal condition soon after.

To achieve the above objectives different tasks have to be performed by different Government Departments and other agencies before, during and after the disaster. Each Department's role and responsibilities have to be clearly identified and action plan needs to be drawn up by each department. For close cooperation between the various Department / Agencies, close coordination is required at the District. Headquarter as well as at the Tehsil Headquarter. Deputy Commissioner will coordinate the work at the District. Headquarter. SDM’s are to co-ordinate all activities at the Sub Divisional H.Q’s.

During any crisis, all activities of crisis management shall be conducted from the Central Control Room. From this center, the necessary command shall be issued, action thereon shall be coordinated and the information shall flow down the line.

A Control Room for dealing with Law and Order problems is located in Fatehgarh Sahib. Telephone numbers 223100 & 98550-11133 function round the clock. It is equipped with wireless/R. T. Sets and Telephone sets (Both P & T and Hot Lines).

The camp office of D.C (221341) & S.S.P(220090) shall also function as Emergency Control Room round the Clock.

Generally, this control room functions from 9.00AM to 5.00 PM during working hours/days, but if emergent situation arises, this will function round the clock and monitored by Executive Magistrate or an ADC nominated by the District Magistrate.

Besides this, the D.C's office has the following telephone numbers: -

These telephones can be used as Control Room telephone in case of emergency. Generally, the phone No. 951763-232165(DRO) is earmarked as Control Room telephone for flood situations.

The system of Control Rooms in Police lines (for Law and Order) and in D.C office (for Natural and other Disasters) at the district level is for a situation of large scale and wide spread crisis in the district. In case of localized Law and Order problems or Natural and other disaster, Control Rooms are generally established at the concerned Police Station or SDM's Office respectively or at any other strategic place near to the site of the disaster. For operational expediency, this system shall be continued and their telephone numbers are as under: -

Control Rooms will be equipped with detailed location maps of the district, towns & tehsils showing locations of Fire Stations, P.H.Cs, veterinary Hospitals, Roads, Index Drainage Plan, Rail Lines etc. A detailed list of the officers posted in the district with their residential address and telephone numbers shall also be readily available there.

MANNING OF CONTROL ROOM

Police Control Rooms located in the police lines are manned round the clock by persons of the rank of ASI / Head Constable. Generally, he receives the information / messages and sends the same to the concerned authorities. Likewise, the office superintendent normally mans the D.C Office Control room. In emergent situations the control Rooms shall be manned as detailed below: -

LEVEL-I OPERATION

When the emergency can be managed with the resources available within the district :-

• Police Control Room with E.M and Dy.S.P nominated by DM and SSP respectively.
• D.C Office Control Room with an E.M or Senior Gazetted Officer nominated by the Deputy Commissioner.

 LEVEL-II OPERATION

When resources from the State / Central Government are required to manage the emergency:

Police Control Room with an ADM or EM nominated by DM and DSP/SP nominated by the SSP.

D.C Office Control Room with ADC (D).

Normally SP (HQ) Fatehgarh Sahib, will be Officer-in-charge, Police Control Rooms. When Information of any crisis situation is received at the Control Room, the person on duty will pass on the information not only to DM and SSP concerned but also to ADC(G), SDM and SP (HQ) in the concerned police district in cases of Law and Order problem/ crisis and to ADC(G), ADC(D), SDM and SP(HQ) in the concerned police district in cases of natural and other calamities / disasters.

Deputy Commissioner / Chairman shall

1. Summon a meeting of the District Crisis Management Committee if required & Assistant Commissioner (Gen.) shall ensure attendance of all the members by informing them well in advance.
2. Implement the concerned contingency plan.
3. Coordinate the activities of various agencies /organizations and
4. If necessary invoke, help from the local Army unit, the State Government and the Central government (Format for requisitioning the help from the Army is enclosed as Annexure-"A")

Senior Superintendent of Police Fatehgarh Sahib. / Vice Chairman / Vice Chairperson shall:

1. Arrange to give initial information to the DM and SDMs through Police Control Rooms.
2. Maintain Law and order after such an incident. He /She will take all steps to ensure safety of life and property of every citizen in consultation with the District Magistrate. Will also take steps to cordon off the hospital area from the mob.
3. Establish nakas after the incident to apprehend the culprits.
4. Assist the rescue teams in shifting the injured to the hospital.
5. Conduct traffic control operation at the site of the emergency.
6. Control entry to the emergency area by establishing various naka points.
7. Protect the vital installations and the religious institutions during sensitive situations.
8. Provide assistance in arranging for evacuation and shelter points for the evacuees.
9. Provide the wireless communication facility wherever required urgently by the DM.
10. Take effective steps to make necessary security arrangements to guard the evacuated residential areas round the clock and protect property and the belongings left behind by the evacuees even in war situations.
11. Carry out other function as laid down in the Internal Security Scheme.
12. Provide flood lights where ever possible.(Available at 98761-06532)

Addl. Deputy Commissioner, Fatehgarh Sahib shall:

• Assist the District Magistrate in discharging his functions as required by him from time to time.
• He is also the Officer In charge, Police Control Room for handling Law and Order situations.

Additional Deputy Commissioner (Development) and DDPO will

1. Coordinate and mobilize men and materials from various panchayats.

2. Coordinate relief efforts.

District Transport officer shall:

i) Provide transport mechanism for evacuation in the form of Private buses, Trucks, Tempos,

Taxies etc. for transport of people involved in the disaster.

ii) Requisitioning the Govt. Vehicles for evacuation and relief operations. (Format for the

requisitioning the transport vehicles is appended as Annexure-'B')

iii) Make arrangements for trucks / tempos for transportation of food stocks, essential commodities /

persons / live stocks etc.

iv) Arrange cranes for removal blockades.

Chief Medical officer / Civil Surgeon shall:

1. Mobilize and coordinate the emergency medical and Health Services consisting of: -

• Emergency treatment in the Hospital and ambulance services to the injured & needy.
• Casualty services including managing of First Aid Posts in the affected areas.
• Transporting the seriously injured persons to the bigger & specialized hospitals with adequate facilities, equipment & specialist doctors.
• Health and OPD services in the community shelters in case of evacuation.
• Setting up mobile medical teams to visit the affected areas to provide health services, especially to the handicapped, children, old persons and women.
• Ensure adequate supply of medical drugs and services.

1. Ensure postmortem of the dead bodies getting conducted expeditiously.
2. Provide chlorine tablets or other water purifier medicines wherever required.
3. Provide inoculation / vaccination against various epidemic diseases especially to the children & women.
4. To keep a check on the quality/ hygiene of food being served in the relief centers & the areas around it.
5. Co-opt & coordinate the activities of various voluntary organizations such as Red Cross and Others.

Civil Surgeon FGS will be responsible to supply all kind or medicines in the relief camps and other affected areas in FGS District. He will ensure the availability of sufficient quantity of medicines including the medicines used for the care of the snake-bite during the flood seasons with all the medical teams will be operational and moving in the towns and villages during the flood season and emergency team will be available in the hospital round the clock.

The S.M.O. posted in the Sub Divisions will submit daily progress report to the SDMs concerned. He will also ensure that proper arrangement for medical treatment is available in the relief camps. He will further ensure that adequate steps are taken to prevent any scope of outbreak of any epidemic like situation.

On receipt of information regarding Accident where casualties are expected, the CS will constitute two teams of Doctors and paramedicals , Team ''A'' and Team "B''.

1. The Team ''A'' headed by CS will rush to the accident site immediately along with 6/7 doctors and 15-20 paramedics.

2. The Team ''B''- headed by the senior most doctor amongst them will contact the local hospitals (Railway/Govt./Private) near the accident site to provide medical treatment to the injured passengers.  

3. Duties of Team ''A'':

 A Control Room at site must immediately be set up and CS should sit in the site control office. As leader of the Team ''A'', he would take control of the site and will co-ordinate all relief measures and distribute the duties amongst doctors available as below:

i. One doctor to be given duties to look after dead bodies.

ii. One doctor will prepare list of persons dead/injured.

iii. One/two doctors will be asked to visit the hospitals where the injured passengers have been already shifted.

iv. Rest of the doctors will be asked to be involved in rescue operations, to provide medical treatment to the injured passengers and their transport to nearby hospitals.

v. CS will immediately relay tentative figures of dead and injured (not necessarily indicating gravity of injured and their details). Then the details of injured and dead with names and injuries will be prepared.

vi Once the preliminary list of persons dead/injured have been prepared, the list should be signed by the CS.

4. Duties of Doctor In charge of the dead bodies:  

i. The Doctor will arrange to shift the dead bodies from the track /bogies/road to a nominated place at the accident site with the help of all the paramedical staff, St. John Brigade members, Scouts members, Civil Defence members and Rly/Non-Rly volunteers available at the site. All the dead bodies should be brought at a central place for easier identification.

ii. To put cloth label (white cloth of 12'' in to 9'' written by Marker pen) on each dead body on the chest just below the neck. The label should be as below:

iii. To take four photographs of each dead body. Two should be close up of face and the label as above and two should be of full length of the dead body.

iv. After this, the dead bodies will be handed over to G.R.P./Police for needful.

v. For dead bodies whose relatives are not readily available and a delay is expected, CS will arrange for preservation of the dead bodies by various processes like preservation by ice, dry ice, embalming etc.. The bodies may be kept in mortuaries till handing over.

vi. Wooden coffins to be arranged on need basis.

4 Duties of the doctors who will prepare the list of dead and injured persons:

He/She will collect information from other doctors about the details of the dead persons and injured persons. He/she will prepare a list of persons dead/injured in three copies. 

5. The doctors deputed to visit different hospitals where injured passengers are admitted:

a.Before they leave the site, they should note down the telephone numbers of the site control room and other doctors at the site, mobile phone, for quick communication.

b. They will arrange their own transport (hire vehicles if required). In case government vehicles are not available, they should hire Taxi for their movement. Doctors going to different hospitals should have separate vehicles.

c. At the Hospital, they should first collect information about the dead/injured persons, their name, age, sex, address, telephone no.., name and telephone no. of relatives/friends, nature of the injury, etc.. These information should be immediately communicated to CS at accident site.

d. He/She should make an assessment about the capabilities of the hospital to handle the injured persons. He/She should decide whether the patient needs to be shifted to other Hospitals with better facilities and then arrange to shift the patient.

e. Normally one doctor should be looking after one Hospital, but when large no. of Hospitals are involved 2/3 Hospitals may be given to one Doctor. In that case, the Doctor, in consultation with CS, should station himself to the Hospital where maximum no. of patients are admitted.

6. Duties of the Doctors involved in rescue operation:

6.1 Should arrange Ambulance/ other transport immediately in advance to transport injured patients.

6.2 The injured should be given preliminary treatment. The dead bodies should be handed over to the Doctor In charge of dead bodies.

6.3 Detailed information about injured persons to be given to the Doctor preparing list of injured persons.

6.4 Arrangements to be made for transport of patients to the nearest hospitals (Railway/Govt./Private).

6.5 Detailed search to be launched for any person or dead body trapped in the bathroom/under debris, etc.

SE / Executive Engineer, Public Health shall:

i) Ensure sufficient supply of clean and potable drinking water during the crisis at the site and

at the evacuation and relief centers.

ii) Ensure availability of sufficient number of water tankers for supply of the drinking water.

iii) Establish temporary latrines / urinals at relief / evacuation centers.

Executive Engineer, PWD. Provincial Division shall:

• Extend necessary help in construction of road diversions and other civil works during crisis situation.
• Help in arranging the mechanical equipment whenever required.
• Carry out rescue operation during a building collapse.
• Barricading to cordon off affected areas.

Superintending Engineer PSEB, Fatehgarh Sahib shall:

• Ensure uninterrupted electricity supply to all the important installations specially the relief centers, district administration offices and hospitals.
• Isolate the affected / damaged area in case of fire, floods and earthquake etc.
• Ensure restoration of electricity supply to the affected area as soon as possible.
• Make provision of floodlights, searchlights, emergency lights etc. during the night operations. He shall also ensure availability of electric generators, if necessary.

 Commandant, Home Guards,Fatehgarh Sahib shall ensure availability of Home Guards at the disposal of the District Core Committee

i) For fire fighting operations.

ii) Rescue operations during natural calamities like flood.

iii) To provide Assistance for setting up relief & evacuation centers.

iv) For other kinds of medical assistance required for shifting injured to the hospitals etc.

v) To provide assistance to Police forces for maintaining proper security and law and order duties.

General Manager, Punjab Roadways, Patiala shall:

i) Ensure availability of Govt. buses for the relief operation.

ii) Ensure availability of sufficient number of drivers & conductors during roadways strikes & Bandh

calls given by various organizations.

iii) Ensure parking of buses at safe places like police lines & Police Stations during emergencies /

Bandh Calls / Strikes etc.

DFSC will

1. Provide food both cooked and raw.

2. Provide tarpaulins if and when required.

3. Coordinate with DMOs and DMs to ensure proper supply of essential commodities like petrol

and diesel.

Executive Officersof various municipalities will

1. Provide fire tenders.

2. Arrange Shamianas.

3. Make arrangements for providing safe drinking water.